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Pay & Collect:

Secure today’s web rate by paying for your order online and it will be available for immediate collection from your most convenient branch. Please note you will require your payment card, your order confirmation page or confirmation e-mail and 1 x photo ID. (Please note immediate collection is subject to availability and branch opening hours).


Reserve and Collect

Reserve your currency and pay on collection at the branch rate of the day. The rate and cost detailed are only a guide and are included to give you an idea of how much you will be required to pay in branch. If you would like to secure the web rate of the day you can order via our pay and collect service (immediate collection is subject to availability and branch opening hours).


If we do not have the currency that you require then you can either;

  • Check the stock at other local branches
  • Order your currency for collection at a later date
  • Contact your nearest branch to order by telephone
  • We can deliver to your home (free delivery on all orders over £400)
(or)

Reserve & Collect

Reserve your currency and pay on collection at the branch rate of the day. The rate and cost detailed are only a guide and are included to give you an idea of how much you will be required to pay in branch. If you would like to secure the web rate of the day you can order via our pay and collect service (immediate collection is subject to availability and branch opening hours).


If we do not have the currency that you require then you can either;

  • Check the stock at other local branches
  • Order your currency for collection at a later date
  • Contact your nearest branch to order by telephone
  • We can deliver to your home (free delivery on all orders over £400)

Pay & Collect

Alternatively you can secure today’s web rate by paying for your order online and it will be available for immediate collection from your most convenient branch. Please note you will require your payment card, your order confirmation page or confirmation e-mail and 1 x photo ID. (Please note immediate collection is subject to availability and branch opening hours)

(or)

Home Delivery

Order by 4pm for delivery by 1pm the next working day. Delivery is free for all orders over £400 and just £4.99 for orders below this amount.

Home Delivery Order Countdown
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Hours
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Left to guarantee Wednesday Home Delivery
Today's Rates
View All Rates
Euro
Euro
1.3420
US Dollar
US Dollar
1.5118
Australian Dollar
Australian Dollar
2.0961
Canadian Dollar
Canadian Dollar
1.9706
Egyptian Pounds
Egyptian Pounds
10.5500
South African Rand
South African Rand
19.5500
Swiss Francs
Swiss Francs
1.4402
Turkish Lira
Turkish Lira
4.2870
0% Commission and Great Rates
365 days a year
Home > Customer Services

Customer Services

Our commitment to be your foreign exchange expert will be supported by our desire to strive continually to improve our service and performance.

In doing so we will:

  • Put our customers first and always personalise our service
  • Listen, learn from and act upon feedback provided by our customers
  • Provide well trained and knowledgeable staff
  • Adopt a professional, friendly and approachable style
  • Have clear, consistent and fair value pricing each and every day
  • Provide an extensive range of foreign exchange products and solutions
  • Strive to ensure that the top selling currencies are always available
  • Stock the best value products and offer our customers independent and impartial advice

Our commitment to you
We are committed to providing high quality and great value foreign exchange services. We pride ourselves in the high standard of service we offer so your feedback is very important to us. We welcome your comments and compliments because they let us know we are offering a great service.

In instances where our service falls short of expectation and you think that we could do better please let us know so that we can learn and make changes to stop it happening again.




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