If you'd like to speak to one of our Sales Advisorwould be happy to help. Please call
Opening hours on Bank Holidays and Public Holidays may vary. Please callto check.
Please note that our staff are entitled to take breaks and in smaller branches this may mean the branch is closed for a short period of time. If this is the case the cashier will put up a sign to let you know when they will be back. We apologise for any inconvenience caused.
We are located in The Potteries on the Upper Mall, next to the official Stoke City Football Club shop.<br/>
Credit/Debit Card Transactions
Click & Collect Orders
To collect your Pay & Collect order you will be required to produce the Debit or Credit card (unless you paid via bank transfer) that you used to make your payment, your email order confirmation and one of the following forms of identification:
1 x Proof Of ID
Please note we are unable to accept any other forms of identification other than those listed. We are not able to release Pay & Collect orders to anyone else other than the cardholder.