Contact Us

We're here to help. Whether its help with an order, advice on foreign exchange or feedback, we'd love to hear from you.

Travel Money

Customer Service Opening Hours
Monday to Saturday: 9am to 5pm
Sunday: 11am to 4pm
Bank Holidays: 10am to 4pm

On Live Chat

Speak to an advisor via online live chat.


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Compliments, comments or concerns

We pride ourselves on the high standard of service that we offer and welcome your comments because they let us know how we are doing. In instances where our service falls short of your expectations please let us know so that we can learn from them and make changes to prevent it from happening again.

We hope to resolve any complaints at the earliest opportunity, however, if this is not possible, you can let us know using one of the contact methods above. Our complaints procedure has four stages which can be found here. Thank you for your feedback.

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