At eurochange we pride ourselves on the high standard of service that we offer, always striving to deliver great service, convenience and value to our customers. We welcome all feedback which helps to improve customer satisfaction so we've partnered with the online review community Trustpilot.
We’re proud of our current Trustpilot score of 9.2 out of 10 and overall rating of ‘Excellent’, but are constantly striving to offer and even better service. You can read some of our recent reviews below.
If you’ve experienced our service, we'd really appreciate a review which will take just a minute of your time, but will be invaluable to us. All of your feedback will help to ensure that every experience with eurochange is as good as it can be. Please Click here to leave us a review. We reply to all of our Trustpilot reviews, good or bad.
Where our members of staff are mentioned specifically we pass this on to the individuals themselves so that they are recognised for their excellent service. For negative reviews, in line with our customer complaints policy our Customer Service Team will log all negative feedback as a complaint, and we will always get in contact with the customer in order to resolve the issue as soon as possible.
Thanks for your time and we hope to see you again soon!