Our recent survey where we compared travel money rates for buying £1,000 worth of Euros at Birmingham and Stanstead Airports showed that on average you'd get an extra €179 by using us instead. This was compared to the rates in our Solihull and Bishop's Stortford branches (the 2 nearest branches to these airports). And don't forget by ordering online you can secure an even better rate!
What is the maximum amount I can order?
The maximum amount you can order online is £2,500 worth of currency. If you wish to order more than these amounts then please contact your local eurochange branch by telephone during opening hours where our staff will be happy to assist you.
How much do I need to spend in order to receive free Home Delivery?
Orders of £600 and over receive free Next Day Home Delivery. Same Day Delivery costs £14.99.
I have placed a Pay & Collect order - what proof of ID & Address do I need to bring with me?
To collect your Pay & Collect order you will be required to produce the Debit Card (unless you paid via bank transfer) that you used to make your payment, your email order confirmation and one of the following forms of identification: Passport, Photo card driving licence or National ID card. Please note we are unable to accept any other forms of identification other than those listed. We are not able to release Pay & Collect orders to anyone else other than the cardholder.
How can I add another currency?
Just click 'add another currency'.
What should I do if I am due to travel tomorrow and I am unsure if the Royal Mail Special Delivery will arrive before I travel?
We would recommend that you choose our 'Same Day Delivery' service to receive your travel money within 5 hours or arrange to purchase your currency from your local eurochange branch; you can find your nearest branch by visiting our branch locator. Please note that to secure our web rate you will need to use our Pay & Collect service.