Mastercard Change of Issuer Communication:
We have been made aware of a limited number of letters advising of Mastercard’s change in issuer from Wirecard to Prepay Technologies being mis-addressed. Please do not have any concerns if you have experienced such an issue. Mastercard have assured us there is no question of any data breach having occurred and have also confirmed that no card holder data has been compromised. If you do have any concerns, please contact our Customer Service Team on 0333 2401687 or e-mail email@example.com
More and more travellers are now choosing our flexible Multi-Currency Cash Passport as one of the ways they take money away with them. Combining the security of travellers' cheques (in up to 10 different currencies) with the convenience of plastic, it gives you the best of both worlds, no matter where you are on the planet.
10 currencies on 1 card
Access your money at 35.7 million locations worldwide
Top up your card whenever you like, and use again and again
Chip & PIN protection, contactless and no link to your bank account
The eurochange multi-currency Cash Passport can store up to 10 currencies on your card at once, and it always knows the right currency to use wherever you are in the world. If the local currency is not an available currency on your card or you don't have enough for the transaction, your other currencies will be used to pay the bill. If this happens you'll pay a foreign exchange fee, so ideally it's best to always keep your card topped up with enough currency for the country you're travelling to.
For more information:
Visit a eurochange branch
We need to identify you so you'll need to fill in an application form, have valid ID and be a UK resident aged 18 or over.
Pay for your currency
Choose which currency (or currencies) you wish to load onto your card and select how to pay.
Your card is ready to use
Fly off on holiday with your card - spend your money in merchants, restaurants and withdraw cash from ATM's.
To pick up your Multi-Currency Cash Passport, simply visit your local eurochange branch with relevant identification and we will complete the transaction there and then.
Mastercard have changed the issuer of your Multi-Currency Cash Passport product from Wirecard to Pre-Pay Technologies Ltd (PPS). The migration to PPS will take place on Thursday 05th November 2020. You do not need to take any action as your current card will continue to be valid and usable until its normal expiry date. Mastercard are sending individual communications to customers, commencing from 5p.m. on Tuesday 01st September 2020. A full set of FAQ’s can be found below, for any further information please contact us.
Who are PPS?
Prepay Technologies Ltd (PPS) is a Mastercard Principal Member and a UK Financial Conduct Authority (FCA) authorised and regulated Electronic Money Institution, offering a range of payment services. PPS is authorised and regulated by the FCA for the issuance of e-money with firm reference number 900010.
What is a card issuer?
A card issuer is responsible for issuing a card and setting the terms and conditions associated with its usage.
What does it mean for me?
You do not need to do anything, this change will happen automatically. During the switch there will be no interruptions to your service and your card will continue to work as normal.
Will I be sent a new card?
No, your current card will continue to work until the expiry date on the front of your card. During the switch there will be no interruptions to your service and your card will continue to work as normal.
How will I know when the Issuer has changed?
The card issuer will change to PPS from Thursday 5th November 2020.
Will this affect the terms and conditions of my program?
Aside from the change in contracting party, all other terms and conditions of your program continue to be honoured.
How do I check my balance?
For all information about your card program, including how to check your balance, please visit the website. The web address is written on the back of your card.
How do I cash out?
You can cash out via the usual channels. Please check the website for further details. Should you have any concerns with the issuer change, you can request any remaining balance(s) and close your account with no cash out fee until Thursday 31st December 2020.